Support Article
Unexpected properties in HTTP request
KCP-543
Summary
An HTTP request receives unexpected properties. This throws an exception in the Pega Rules Log file.
Error Messages
The following unexpected properties were received in an HTTP request for Thread OpenPortal_CPMInteractionPortal: D_ConversationEventsByType.InteractionFailureTotal
Steps to Reproduce
Unknown
Root Cause
A defect in Pegasystems’ code or rules.
Hidden text for D_ConversationEventsByType.InteractionFailureTotal in the SystemHealthIndicator section triggers this alert.
Resolution
Perform the following local-change:
- Open the SystemHealthIndicator section in the CSC-Dialog ruleset.
- Ensure the section is in the Design Template mode.
- Delete the .InteractionFailureTotal hidden text property on the right panel.
- Right click .InteractionFailureTotal.
- Select Delete.
Tags:
Published December 2, 2021
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