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Support Article

Unnecessary Icons displaying on rule form in Manager Portal IE10



Developer has a manager/user portal where the the rule form of decision trees is displayed for managers/users to edit them (NOT AS DELEGATED/FAVORITE RULES). The rule opens properly however there are some icons displayed on top of the form which are unnecessary:

This issue happens only in IE10 or lesser, works well in IE11 , chrome, firefox.

Error Messages

Not Applicable 

Steps to Reproduce

1. Use custom code to open the Decision rule form in a popup window OR in the right navigation pane of the portal.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules.


Issue is fixed in version Pega 7.1.6.
Suggest Edit

Published March 21, 2016 - Updated October 8, 2020

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