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Support Article

Unsupported browser error in IE11



Application(CFS6.8 BA mode with HotFix-903.) is  throwing an unsupported browser error in IE11 .
After further investigation, it is noticed that HTML5 version is coming as 7.0 and there is a check in checkbrowser.js :

alert(' check for isHTML5 --> ' + _browser);
if(_browser != null && parseInt(_browser)>=9){
return true;

Error Messages

Unsupported browser

Steps to Reproduce

Add localhost to compatibility view setting and launch CFS6.8 BA mode on IE 11.

Root Cause

Localhost addition to the compatibility view setting.


Remove localhost from compatibility view settings.

Published January 31, 2016 - Updated October 8, 2020

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