Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Unsupported browser error in IE11

SA-6827

Summary



Application(CFS6.8 BA mode with HotFix-903.) is  throwing an unsupported browser error in IE11 .
After further investigation, it is noticed that HTML5 version is coming as 7.0 and there is a check in checkbrowser.js :

alert(' check for isHTML5 --> ' + _browser);
if(_browser != null && parseInt(_browser)>=9){
return true;


Error Messages



Unsupported browser

Steps to Reproduce



Add localhost to compatibility view setting and launch CFS6.8 BA mode on IE 11.

Root Cause



Localhost addition to the compatibility view setting.


Resolution



Remove localhost from compatibility view settings.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us