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Support Article

Unsupported Holdability error occurs on running BIX extract



Error displays on creating and running a Business Intelligence Exchange extract. This occurs when the system runs on Oracle 12c database and Oracle JDBC 12.1 driver.

Error Messages


Unsupported Holdability

Steps to Reproduce


1. Install Business Intelligence Exchange 7 (07-10-11)
2. Create a Business Intelligence Exchange Extract rule
3. Run the Business Intelligence Exchange extract

Root Cause

A defect in Pegasystems’ code or rules.  


Apply HFix-49349.


Published January 4, 2019 - Updated December 2, 2021

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