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Support Article

Untraversed stages change to green when the case is closed

SA-74772

Summary



Pega Sales Automation 7.31 is installed on Pega 7.3.1.
From a local action, on closing an Opportunity irrespective of the stage, the untraversed stages change to green.



Error Messages



Not Applicable


Steps to Reproduce

  1. Create an Opportunity.
  2. Navigate to any stage and submit it.
  3. From the Actions dropdown, choose the 'Close' option to close the opportunity. In the breadcrumb, the untraversed stages are in green.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-49856.

Published April 5, 2019 - Updated December 2, 2021

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