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Support Article

Untraversed stages change to green when the case is closed



Pega Sales Automation 7.31 is installed on Pega 7.3.1.
From a local action, on closing an Opportunity irrespective of the stage, the untraversed stages change to green.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create an Opportunity.
  2. Navigate to any stage and submit it.
  3. From the Actions dropdown, choose the 'Close' option to close the opportunity. In the breadcrumb, the untraversed stages are in green.

Root Cause

A defect in Pegasystems’ code or rules.


Apply HFix-49856.

Published April 5, 2019 - Updated December 2, 2021

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