Support Article
Unwanted PDF Border
SA-18844
Summary
When generating a PDF using the "Create PDF" smart shape, an unwanted border appears in the generated PDF.
Error Messages
Not Applicable
Steps to Reproduce
- Create a case with a stage that contains a multi-step process with an assignment shape and the “CreatePDF” smart shape.
- Create a section which contains the text to be generated as a PDF.
- Create a flow action which contains the section and call it in a flow along with the CreatePDF
utility shape. - Run the case. Click on Submit to generate the PDF.
- The PDF generated will appear in the Attachment widget.
- Observe that the PDF generated has an unwanted border.
Root Cause
This issue was determined to be a product enhancement request.
Resolution
An enhancement request FDBK-13906 has been created for consideration by Pega Product Management.
Published January 31, 2016 - Updated October 8, 2020
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.