Support Article

Updating and saving PageList from clipboard adds duplicate data

SA-38646

Summary



When ever user tries to edit the clipboard and on click of save button, every page list property that is referring to a Data page (Copy data from a data page) is duplicating.


Error Messages



Not Applicable


Steps to Reproduce



1. Create a page list property with (Copy data from a data page) sourcing D_page and use it in work page.
2. Open case which is having value in the above page list(say two entries).
3. Open clipboard.
4. Click on edit button and edit any property.
5. Click on save button.
6. Now see double entries in that page list.


Root Cause



A defect in Pegasystems’ code or rules.

Page list elements are getting duplicated for Copy type Auto populate property.

​This is happening because during copy of the pyWorkPage the Auto Populate is getting triggered and adding elements again.

Resolution



Apply HFix-34813.

Published May 29, 2017 - Updated June 12, 2017

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