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Support Article

Upgrade to Pega 7.1.9 fails with rule update error



Upgrade from Pega 7.1.7 to 7.1.9 failed with the below error. These error instances is not found by rule resolution after updating.
Contact Pega Support to evaluate whether to continue the update process.

Error Messages

The following rules were updated after this release was built:
pzinskey pxUpdateDateTime


Steps to Reproduce

Use the Installation and Upgrade Assistant to Upgrade to Pega 7.1.9.

Root Cause

A defect in Pegasystems’ code or rules. This is caused by installing a hotfix packaged after the release of the version that user is upgrading to.


Perform the following local-change: 

Run the update using the command line tools with the force flag (the -force parameter).
For example, update.bat -force. Alternatively, set the value in as force.update=true.

Published January 31, 2016 - Updated October 8, 2020

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