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Support Article

Upload document attempts to access CMIS even though disabled



On selecting a document to attach and on clicking Submit, the attachment does not display and the Cancel and Submit buttons are not visible. The system attempts to connect to a Content Management Interoperability Services (CMIS) connector though the Application rule does not have CMIS integration configured.

Error Messages

Tracer error: Unable to establish CMIS session

Steps to Reproduce

Execute the Pega Client Lifecycle Management (CLM) demo script, Step 38d (click Submit to return to the Monitor document collection' task).

Root Cause

A defect in Pegasystems’ code or rules. The When rules were missing when performing certain steps if  the CMIS repository was used.


Perform the following local-change to the below activities: 
  • Selectattachment: Add the When rule in Step 2 where Call pyCMISTreeNodesPreLoad is invoked. 
    The When rule condition is Application.pyCMISDatasource.pyEnabled!=false continue When, otherwise skip step.
  • UploadAndLinkDocument: Modify the When rule in step 11 to Application.pyCMISDatasource.pyEnabled!=false continue When, otherwise skip step where Call SelectAttachment is invoked.
  • SearchDocuments: Add the When rule in step 7 to Application.pyCMISDatasource.pyEnabled!=false continue When, otherwise skip step where Call FindECMDocuments is invoked.

Published November 29, 2018 - Updated December 2, 2021

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