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Support Article

Upload of files with special characters like "(" & ")"



Importing the jar file does not work properly when file names have special characters in StaticExport folder in temp directory.

Error Messages

Not Applicable

Steps to Reproduce

1. Create a work object, and click on add icon to attach any file.
2. Select a file whose name has a special character like Test - (Word).docx.
3. Cancel uploading the file, and import a RAP or jar file.

Root Cause

The system operates on Unix.


Perform the following local-change.

Replace the code in the SelectFileFromServer control as below:

PRFile zipFile = new PRFile(zeusMovePathName + sep + myZipFiles[i]);


PRFile zipFile = null;
zipFile = new PRFile(zeusMovePathName + sep + myZipFiles[i]);
catch (Exception x)

Published February 9, 2016 - Updated October 8, 2020

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