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Support Article

Uploading browse button is not working until resized



Browse button is not working while editing user profile image. A window must open from where the picture can be selected, but it does not open.

Error Messages

Not Applicable

Steps to Reproduce

1. Launch Case manager portal. 
2. Click the profile of the operator. 
3. Click edit picture, which leads to opening of a "image upload" modal dialog. 
4. Click the browse button at the extreme right side. 

Root Cause

A defect in Pegasystems’ code or rules:
Inline styling (width:10%;) is causing the issue.


Apply HFix-27539.

Published May 25, 2016 - Updated October 8, 2020

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