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Support Article

URL to static images do not work post Pega 7 upgrade



Static images stored on the filesystem are no longer accessible through URLs in the format:


Error Messages

Not Applicable

Steps to Reproduce

1. Create a directory in the web root folder / application war directory (prweb folder by default) or Extended Document Root containing images.
2. Attempt to access the images directly through URL to observe the issue.

Root Cause

Pega 7 uses a /* Servlet Mapping which means by default all requests are passed to the WebStandard servlet.


Comment out the <servlet-mapping> for the WebStandard <servlet-name> that has the /* <url-pattern> in the web.xml associated with the Pega 7 deployment as shown in the example image below.

Note that this change will mean that the system URL ending in prweb (for example, http://server:port/prweb) will no longer work and it will be necessary to use the URL including PRServlet (for example, http://server:port/prweb/PRServlet).

Published July 14, 2015 - Updated October 8, 2020

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