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Support Article

User is able to open Designer Studio from Manager portal



User is able to open the Designer Studio through the Manager portal. Organization and Division level applications are also available in the Switch Application menu for an operator.

Error Messages

Not Applicable

Steps to Reproduce

  1. Configure a user with an Access Group and a default portal for the organizational unit.
  2. Add a few access groups at the Organization and Division levels.
  3. Log in with the user created in Step 1.
  4. Click Operator > Switch applications.

Root Cause

A defect in Pegasystems’ code or rules. All the Access Groups present at the Division and Organization levels were added to the Switch Application list, instead of checking if the operator had any Access Group defined.


Apply HFix-37396.

Suggest Edit

Published December 14, 2017 - Updated October 8, 2020

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