User automatically logged off when working on IE
When working on the Pega application on the Internet Explorer 11 browser, the user is automatically logged off within five minutes and is redirected to the Login screen. This occurs post upgrading to Pega Platform 8.3.1.
Steps to Reproduce
- Upgrade Pega Platform 7.4 to Pega Platform 8.3.1.
- Open a session on the Internet Explorer 11 browser.
- Open any Rule (for example, Activity.)
- Modify the Activity.
Issue with Browser Fingerprint generation.
Device Fingerprint/Machine Fingerprint/Browser Fingerprint is the information collected about a remote computing device for the purpose of identification. Fingerprints are used to fully or partially identify individual users or devices even when cookies are disabled.
Currently, Pega considers two properties related to the Graphics card for Browser Fingerprint generation. This caused the user to log off.
This feature is implemented in Pega Platform 8.3.3.
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