Support Article

User can select multiple radio button from task list

SA-29493

Summary



While adding task to a CM case user can select multiple task from given task list.

As it is radio button, User should be able to select only one task from the list.

Radio button functionality is working for current page but when navigating to another page user is able to select the new task and previous selection is still available in list.

This is the behavior for any type of work object selection (Goal, Barrier, Task, Problems) from the list.


Error Messages



Not related with the error on screen.


Steps to Reproduce



1. Open a member.
2. Go to case tab.
3. Open any case.
4. Click Add.
5. Select Add task
6. In task list select one task from first page and navigate to next page.
7. Select another task from the list and go back to previous screen.
8. Observe that old selected task is still present in the list and system is generating the previous selected task.

 

Root Cause



This is a known limitation. Radio button column on repeat grid with pagination enabled allows an option to be selected for every single page rather than for entire grid.

Resolution



To overcome this limitation pagination has to be disabled.

 

 

Published October 23, 2016 - Updated November 11, 2016

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