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Support Article

User Data Panel does not display



User reported that in Pega 7.1.7 when the Parse XML/ XML Stream rule is opened and a tree node is double clicked, the user data panel is not displayed.

Error Messages

Not Applicable.

Steps to Reproduce

1. In IE 11 browser, open a Parse XML or XML Stream rule.
2. Double click a tree node. The data panel is not displayed.

Root Cause

A defect in Pegasystems’ code or rules. 


Here’s the explanation for the reported behavior: 

The issue is fixed in Pega 7.1.7. A Hotfix cannot be provided since it leads to complete design change. An upgrade to latest release is suggested

Published January 31, 2016 - Updated October 8, 2020

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