Support Article
User Data Panel does not display
SA-18889
Summary
User reported that in Pega 7.1.7 when the Parse XML/ XML Stream rule is opened and a tree node is double clicked, the user data panel is not displayed.
Error Messages
Not Applicable.
Steps to Reproduce
1. In IE 11 browser, open a Parse XML or XML Stream rule.
2. Double click a tree node. The data panel is not displayed.
Root Cause
A defect in Pegasystems’ code or rules.
Resolution
Here’s the explanation for the reported behavior:
The issue is fixed in Pega 7.1.7. A Hotfix cannot be provided since it leads to complete design change. An upgrade to latest release is suggested.
Published January 31, 2016 - Updated October 8, 2020
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