Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

User Data Panel does not display

SA-18889

Summary



User reported that in Pega 7.1.7 when the Parse XML/ XML Stream rule is opened and a tree node is double clicked, the user data panel is not displayed.

Error Messages



Not Applicable.

Steps to Reproduce



1. In IE 11 browser, open a Parse XML or XML Stream rule.
2. Double click a tree node. The data panel is not displayed.


Root Cause



A defect in Pegasystems’ code or rules. 

Resolution



Here’s the explanation for the reported behavior: 

The issue is fixed in Pega 7.1.7. A Hotfix cannot be provided since it leads to complete design change. An upgrade to latest release is suggested
.

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us