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Support Article

User story documents not generated in PMF

SA-23080

Summary



The Document Backlog Stories and Document Sprint Stories features generate a Word document but do not contain the user stories.


Error Messages



Not Applicable.


Steps to Reproduce

  1. Open a backlog or sprint.
  2. Click on the gear icon.
  3. Select Document Backlog Stories or Document Sprint Stories.


Root Cause



The Internet Explorer security setting was set to Protected Mode so the data could not be written to the document.

Resolution

Disable Protected Mode in Internet Explorer browser.

Enhancement request FDBK-15252 has been submitted for updating the PMF document generation to use a server-side approach.

Published August 23, 2017 - Updated December 2, 2021

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