Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Users cannot approve cases

SA-4715

Summary



Since rules were migrated and the system was restarted, users cannot approve cases.

Error Messages



"Connector flow action is undefined"

Steps to Reproduce



Try to submit a certain flow action.

Root Cause



There were two flows migrated to Production which had Draft mode turned on which caused the issue.   


Resolution


The developer was provided with a PDN article that details this issue and the solution. 

https://pdn.pega.com/process/troubleshooting-fail-to-compile-generated-java-for-flows-in-draft-mode-on-production-system
 

Published January 31, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us