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Support Article

Using WS-Security in Connect SOAP causes failure



SOAP call fails when a WS-Security profile is added in the Advanced tab of the Connect-SOAP rule. If WS-Security is unchecked and then the Security header is hard coded on the Request tab as a header, then it works.

Error Messages

2015-07-06 05:43:41,593 [    WebContainer : 5] [  STANDARD] [                    ] [      THISFW:01.01.11] (      internal.mgmt.Executable) ERROR|Rule-Connect-SOAP.THISFW-SOAP-Service User - Exception SOAP service failed

Caused by:
com.pega.apache.axis2.AxisFault: Transport error: 404 Error: Not Found

Steps to Reproduce

1. Create a connect SOAP rule.
2. Add a WS-Secuirty profile that includes a username and password.
3. Click the Test connectivity button.

Root Cause

The root cause of this problem is a defect in Pegasystems’ code/rules. If WS-Security is enabled, the header is not added to the SOAP envelope unless WS-Addressing is also enabled.


This issue is resolved by performing the following local-change:

Configure and enable WS-Addressing to allow the header to be generated correctly, allowing the SOAP call to complete successfully.

Published July 30, 2015 - Updated October 8, 2020

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