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Support Article

Util node is not available in Listener Management

SA-64496

Summary



Util node is not available in the Listener Management landing page.


Error Messages



[MSG][Caught exception while getting result from future object][STACK][java.util.concurrent.TimeoutException: MemberCallableTaskOperation failed to complete within 30 SECONDS.


Steps to Reproduce



Configure a listener. Check the listener on the Listener Management landing page.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Perform the following local-change:
  1. Remove invalid node records from the pr_sys_statusnodes table.
  2. Restart the Pega server.

Published October 10, 2018 - Updated December 2, 2021

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