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Support Article

Value in the data table column is showing null after update

SA-37450

Summary



User complains that when they are trying to change the values in the column Prefix of the Barcode Range (data table).

The changes are not taken to the Database and the changed entries all have NULL in the prefix column after refresh.


Error Messages



Not Applicable


Steps to Reproduce



1. Go to the Developer Portal.
2. Go to Data Explorer.
3. Click on the data type “Barcode Range”.
4. Then try to edit “Prefix” Column which having value as “ARC”.
5. Refresh it, and then the values are getting disappeared.


Root Cause



An issue in the custom application code or rules : Data table got corrupted.


Resolution



Perform the following local-change:

Delete the concerned data table and then create a new data table
.

Published May 17, 2017 - Updated October 8, 2020

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