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Support Article

Value entered in Text field displays intermittently



On executing a Survey case, the value entered in the Text field displays, intermittently.

Error Messages

Not Applicable

  1. Create a new Survey.
  2. Add a Question to the survey.
  3. Set the Answer type of the question to Text input.
  4. Execute the survey.
  5. Enter '123' in the Text input.
  6. Change the entered value to '1234' in the Text input.
  7. Repeat Step 5. The new text does not display on UI.

Root Cause

A defect in Pegasystems’ code or rules.
The 'Reload section' and 'SetAnswerToProperty' are invoked asynchronously. Hence, the answer is not set and the UI is refreshed intermittently.


Apply HFix-62264.

Published July 21, 2020 - Updated December 2, 2021

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