Support Article
Values in dynamic select are not displayed
SA-610
Summary
Users see three fields on a screen. Interaction type, due date and operator. Interaction Type is a prompt select and based on the value selected, due date is calculated appropriately. Operator field is a dynamic select which displays a lot of values. Because a lot of values are being fetched, it takes a few seconds. While operator field is still loading if the user selects interaction type, due date is not shown. It remains blank. If you wait for Operator to finish loading, then the issue does not exist.
ERROR MESSAGES
Not Applicable
STEPS TO REPRODUCE
Not Applicable
Root Cause
Root cause for the issue is that customer is trying to load a lot of values in his dynamic select which takes considerable amount of time to load.
Resolution
Change the Load mode for dynamic select to "OnDemand" to resolve the issue.
Published March 21, 2016 - Updated October 8, 2020
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