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Support Article

VBD SSL Error - unable to find certification path



Unable to launch Visual Business Director (VBD) via SSL in the development environment. 


Caused by: com.pega.decision.vbd.VBDException: PKIX path building failed: unable to find valid certification path to requested target

Steps to Reproduce

1. Enable SSL.
2. Launch Pega 7.2 using HTTPS.
3. Launch VBD.

Root Cause

VBD makes use of applet in the Internet Explorer, which in turn uses the Java configured for Internet Explorer browser. 

It requires the SSL certificate to be imported in the cacerts file located Java which is being used by
Internet Explorer applet, for example - C:\Program Files (x86)\Java\jre7\lib\security)


Import SSL certificate in cacerts of the Java being used by
Internet Explorer browser.

Published July 18, 2016 - Updated December 2, 2021

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