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Support Article

Vertical scroll bar displays incorrectly in the modal window



The vertical scroll bar displays incorrectly in the modal window. The bar displays in the middles instead of the top. This occurs when using the Internet Explorer browser.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a section to add a button.
  2. In button, open a modal window and in modal window focusable element should present in the bottom.
  3. Run the case and click on the button

Root Cause

An issue in focusable element present in the middle of the modal window.

When a modal dialog is opened, the focus is placed on the first focusable element in the modal content. In this case, the first focusable element is preceded by a long text content which results in this behavior.


Perform the following local-change:

Add the focusable element to the top of the modal window.


Published August 19, 2019 - Updated December 2, 2021

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