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Support Article

Vertical Scroll Bar not appearing in Reports



It is observed that vertical scroll bar is not appearing when a Report is launched from Report Browser from an operator's portal,
(Scroll bar is visible when same report is launched from the Developer's portal)
This is happening for all the Report Definition rules.
Scroll bar is not appearing even when the operator is trying to Edit the report. 

Error Messages


Steps to Reproduce

1) Login as manager.
2) Go to the Report Browser tab.
3) click on any report.
4) Report will be launched but vertical scroll bar will not appear.

Root Cause

In CPMEndUser71R2_components.css file, we have overflow:hidden attribute set to the class that is applied in the report.
Hence the issue. 


Issue resolved with the localchange below:
  1. Save-As the CPMEndUser71R2_components.css  css text file to your custom ruleset, delete the highlighted part.
  2. Save the rule, checkin.
  3. Delete the browser cache and rerun the scenario/use-case.

Published January 31, 2016 - Updated December 2, 2021

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