Support Article
Vertical Scrollbar is moving down on portal launch in IE
SA-63923
Summary
When launching the application, the vertical scroll bar moves down in the Internet Explorer browser. As a result, unable to view the top of the screen.
Error Messages
Not Applicable
Steps to Reproduce
- Create a tab group layout.
- In a tab, configure another tab group layout.
- Run the case in the Internet Explorer browser. The vertical scroll bar shifts down. Therefore, the user is unable to view the first tab group.
Root Cause
A defect or configuration issue in the operating environment :
In the Internet Explorer browser, the focus moves to the second tab group layout instead of staying at the top.
Resolution
Perform the following local-change:
Place the below code in the UserWorkForm.
<script>
pega.u.d.focusFirstElement = function() {
return;
};
</script>
Published January 10, 2019 - Updated October 8, 2020
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