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Support Article

Very slow performance when saving and checkin



User reported that application takes long time (around an hour) while saving, creation, check-in of rules and controls like Refresh Section in Pega 7.1.7

Error Messages

2015-03-21 12:12:10,313 [11.53.17-8080-exec-3] [TABTHREAD7] [                    ] [      DEMOFW:01.01.01] (      internal.mgmt.Executable) ERROR||Rule-Connect-SOAP.Embed-ProjectMgmt-WorkService-.pzGetPMFAssignments R123456 - Exception SOAP service failed
               at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.step15_circum0(
               at com.pegarules.generated.activity.ra_action_invokeaxis2_ab4bacc4d22ff691fd98ed821335eb56.perform(

Steps to Reproduce

Turn on PMF integration

Root Cause

PMF integration was turned on when user was not using PMF


Suggested user to turn-off PMF integration if they do not intent to use this integration: 

Open Application rule and uncheck the “Enable project Management” checkbox on “Integration & Security” tab and save the application


Published January 31, 2016 - Updated October 8, 2020

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