Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

View full history button does not work



In a Class Rule, the View full history button does not work.

Error Messages

Not Applicable

Steps to Reproduce

Open a Class Rule and navigate to the History tab.
Click the button View full history.

Root Cause

An issue in the custom application code or rules

After Pega 7.1.6 installation, several issues arose. The system administrator customized the installation steps. Most notably, the database users did not include any privileges. Furthermore, the SQL for rulebase setup was generated manually. The reported problems could not be reproduced even after three attempts. Perhaps the SQL scripts were not run properly. Although no errors were shown in the database, a stored procedure (most likely a trigger) not compiled properly was the suspected cause because of the nature of the problems reported.


Because Pega installation is straightforward, the suggested approach of reinstalling Pega 7.1.6 following the documented steps carefully without customization was advised.

Reinstalling Pega 7.1.6 resolved the issues.

Published November 14, 2017 - Updated October 8, 2020

Was this useful?

100% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us