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Support Article

Visa European reason code 81 entry mode 90 does not work



Visa complete magnetic stripe read transactions require that a retrieval request be performed prior to the chargeback. Fraud disputes are unable to be completed through the Reason Code Advisor (RCA).

Error Messages

Not applicable.

Steps to Reproduce

Attempt a Visa complete magnetic stripe read transaction.

Root Cause

A defect or configuration issue in Pega.


Apply HFix-25037.
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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