Support Article
Visa European reason code 81 entry mode 90 does not work
SA-18329
Summary
Visa complete magnetic stripe read transactions require that a retrieval request be performed prior to the chargeback. Fraud disputes are unable to be completed through the Reason Code Advisor (RCA).
Error Messages
Not applicable.
Steps to Reproduce
Attempt a Visa complete magnetic stripe read transaction.
Root Cause
A defect or configuration issue in Pega.
Resolution
Apply HFix-25037.
Published January 31, 2016 - Updated October 8, 2020
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