Visa reason code 72 incorrectly prompts for documentation
For Visa Reason Code (RC) 72, Condition Code (CC) 1 the Visa manual indicates that documentation is not required. However, when using this reason code the system prompts for documentation.
Steps to Reproduce
- Create chargeback under Reason Code 72.
- Using Condition Code 1, check document requirements.
A defect in Pegasystems’ code or rules
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