Support Article
Wait flow does not resume after invoking REST-Service
SA-82835
Summary
A Wait shape is configured in a flow to wait for itself. The flow does not resume or continue after invoking the REST Service.
Error Messages
Not Applicable
Steps to Reproduce
- Interact with a Wait that waits for the case to reach the 'Pending-Approval' status.
- Invoke the REST call that uses an activity to invoke the Work-.UpdateStatus to update the status to 'Pending-Approval'.
Root Cause
An issue in the custom application code or rules.
Wait shape is not designed to wait for itself (same case instance).
Resolution
Perform the following local-change:
- Acquire the work object lock.
- Resume the flow in the REST-Service activity.
Published August 19, 2019 - Updated December 2, 2021
Have a question? Get answers now.
Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.