Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

The 'wait for review' smart shape does not work for child case



The 'wait for review' smart shape does not work for the second child case.

Error Messages

Not Applicable.

Steps to Reproduce

  1. Create a parent case
  2. Create a child case, so the parent flow waits for the child to complete
  3. On completion of the child case, create another child case by returning to a prior point in the parent flow. The parent case does not wait as expected even though the smart shape is configured

Root Cause

An issue in the custom application code or rules. The dependent case pointed indirectly to the child case targeted. The child case was a subsequent child under the top level child case.


Perform the following local-change:

Update the dependency on the smart shape to point to the targeted open case.

Published February 2, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us