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Support Article

Wait Shape not working



An application with parent and child case has a requirement where the parent case should be waiting and then proceed only after all the children cases reach the “your_status” status.

Using a wait type case dependency in the parent case. The child case moves to “your_status” by a listener activity but the parent case does not progress out of the wait shape until after all the children cases reach the "your_status" status.

Error Messages

Not Applicable

Steps to Reproduce

  1. Create a case with child case.
  2. Check the checkbox ‘Do not lock the parent case when the child case is being performed’ in the advanced tab of child case. 
  3. Use a wait shape dependency in the parent case where it should be waiting until all the children cases reach the “your_status” status.
  4. Observe that this wait shape does not progress after all the child cases reach the “your_status” status.

Root Cause

A defect in Pegasystems code.


This issue is scheduled to be resolved in update release Pega 7.1.8.

Published January 31, 2016 - Updated October 8, 2020

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