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Support Article

Wait shape workbasket does not accept dynamic references

SA-107066

Summary



The Wait shape is used for Case dependency definition. Error occurs when the user retains a property or a data page reference in the Wait shape's WorkBasket value (as this is decided dynamically based on the situation).


Error Messages



"Unable to open assigned's Data-Admin-WorkBasket record .WorkBasket" or "D_somePage.Prop1"


Steps to Reproduce

  1. Calculate the .WorkBasket on the pyWorkPage or D_somePage.Prop1.
  2. Use the Wait shape with Case dependency, in a flow.
  3. Mention 'Assigned to workbasket' as a Property reference .Workbasket or D_somePage.Prop1.
  4. Execute the flow.


Root Cause



A defect in Pegasystems’ code or rules.


Resolution



Apply HFix-62403.

Published June 12, 2020 - Updated October 8, 2020

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