Warm Transfer results in a java script error
SummaryWarm Transfer in PegaCall 7.21.1 results in the below java script error.
Error Messagesfailed to find any connection on call: 12746 with party 8555067
Steps to Reproduce
- Log in to an Extension in session 1
- Initiate a Inbound Telephony Call and Accept
- Log in to another Extension in session 2
- Warm Transfer the call from session 1 to session 2
- Accept the call in session 2
- Complete the transfer in session 1
Root CausepyOtherDN is populated wrong due to the handling of Initiated and In-progress.
Published June 9, 2017 - Updated July 21, 2017