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Support Article

Warning messages display during Distribution runs

SA-76725

Summary



Warning messages display during Distribution runs.


Error Messages



Segment has no customer.


Steps to Reproduce

  1. Create a segment.
  2. Add the segment to a Campaign.
  3. Start the Campaign. This automatically refreshes the segment. The segment has valid customers.
  4. Use this segment in another Campaign.
  5. Start the Distribution run.


Root Cause



A defect in Pegasystems’ code or rules. These warnings are informational in nature and are initiated from the ValidateProgram. The ValidateProgram runs through a series of validations which include child activities. These processes add warnings through AddWarningMessages.

This particular warning is generated from ValidateSegment.





Resolution



This issue is addressed in Pega Marketing 8.1.


 

Published December 2, 2021

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