Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Warning on opening an already opened work object

SA-38473

Summary



When user opens a work object that is already opened, user sees the below message on screen, even when the work object is open in the review harness and it is not locked.


Error Messages



Work Object Type (WO-123) is already open.
Would you like to reopen the item and lose any unsaved changes?


Steps to Reproduce



Try to open a work object that is already open in the tabs.


Root Cause



This is working as intended.

Pega does not discriminate between the Review and Perform harnesses when checking to see if a work object is open.

This is due to the fact opening the object again will refresh the object display and a user could lose their place in a large or long work object with many fields.

Resolution



The product is working as designed.
Suggest Edit

Published July 3, 2017 - Updated October 8, 2020

Did you find this content helpful? Yes No

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us