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When not evaluating correctly when DSS dsm/clipboard/option true



When rules setup on the Customer class do not evaluate correctly.

These When Rules which are Offer Relevancy Rules are generally defined on the Customer Class and using a isInPagelListWhen function, the child When rules can be accessed.

The Customer and DateTime clipboard pages are not accessible when the DSS setting dsm/clipboard/optimize is set to true.

With the DSS setting 'clipboard/optimize' set as above user is seeing evidence that this is imposing overheads on the solution when processing outbound campaigns that were not allowed for:

  • Pega Marketing V7.13
  • Pega 7.2

Error Messages

Not applicable

Steps to Reproduce

Not Applicable

Root Cause

When a complex property reference is passed to Decision Strategy Manager (DSM) page, it is treated as a simple reference. Due to this, incorrect results are returned by DSM page.


Apply HFix-30001.


Published November 22, 2016 - Updated October 8, 2020

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