Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

When not evaluating correctly when DSS dsm/clipboard/option true

SA-30453

Summary



When rules setup on the Customer class do not evaluate correctly.

These When Rules which are Offer Relevancy Rules are generally defined on the Customer Class and using a isInPagelListWhen function, the child When rules can be accessed.

The Customer and DateTime clipboard pages are not accessible when the DSS setting dsm/clipboard/optimize is set to true.

With the DSS setting 'clipboard/optimize' set as above user is seeing evidence that this is imposing overheads on the solution when processing outbound campaigns that were not allowed for:

 
  • Pega Marketing V7.13
  • Pega 7.2


Error Messages



Not applicable


Steps to Reproduce



Not Applicable


Root Cause



When a complex property reference is passed to Decision Strategy Manager (DSM) page, it is treated as a simple reference. Due to this, incorrect results are returned by DSM page.

Resolution



Apply HFix-30001.

 

Published November 22, 2016 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us