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Support Article

When rules are not correctly displayed

SA-17108

Summary



The conditions on the "Advanced" tab are not dispalyed for localized users.


Error Messages



No error message.

Steps to Reproduce

  1. Connect with localized user
  2. Open a when rule that has conditions on the Advanced tab
  3. Go to advanced tab


Root Cause



A defect in Pegasystems’ code or rules where the reload of the section is not happening for localized users.

Resolution



Apply HFIX-25017 which updates the "pzWhenTabListener" section defined in Rule-Obj-When class to handle the localized tab titles.

 

Published January 31, 2016 - Updated October 8, 2020

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