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Support Article

When rules are not correctly displayed



The conditions on the "Advanced" tab are not dispalyed for localized users.

Error Messages

No error message.

Steps to Reproduce

  1. Connect with localized user
  2. Open a when rule that has conditions on the Advanced tab
  3. Go to advanced tab

Root Cause

A defect in Pegasystems’ code or rules where the reload of the section is not happening for localized users.


Apply HFIX-25017 which updates the "pzWhenTabListener" section defined in Rule-Obj-When class to handle the localized tab titles.


Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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