Support Article

When selecting check box it is taking time to check



When user is trying to select the check box in repeating grid, it is taking some time to take effect. It is not checked immediately after selection.

Error Messages

Not Applicable

Steps to Reproduce

Configure check box in grid.

Root Cause

A software use or operation error: User configuration.


Here’s the explanation for the reported behavior:

When user verified the behavior for single check box, it is selecting as expected.

For multiple check boxes will take some time to process the Onchange actions, however it also depends on the server, browser response rendering and number of actions set (user has configured three actions sets) for Onclick event.

Published June 6, 2017 - Updated July 18, 2017

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