When using Pega 7.1.8 other actions refresh fails
Following an upgrade to Pega 7.1.8 from Pega 7.1.7, attempting to refresh a case from the Other Actions menu results in an error in a pop-up window.
Message There has been an issue; please consult your system administrator
Steps to Reproduce
- Open a case.
- Select "Other Actions".
- Click Refresh and observe error in pop-up.
Pega 7.1.8 uses a new menu implementation that can result in the issue in upgraded systems.
Update the menus to use the new implementation as follows.
- From the designer studio menu select User Interface / HTML 5 Application Readiness.
- Goto the UI Elements Tab.
- Select upgrade the "show menus".