Support Article

Word template is not created

SA-24776

Summary



Word template is not created.

Error Messages



Initialization failed: Could not open macro storage. Source Location False. Determine Word Template folder.

Steps to Reproduce



Click Create Merged Document.

Root Cause



User upgraded their application from PRPC 5.4 to Pega 7.1.6. User’s flow action, CreateFile, HTML code calls Pega's old Word merge code from PRPC 5.4.

Resolution



Perform the following local-change:
Modify the Createfile HTML code to use Pega 7 Word merge feature.

Published June 21, 2016 - Updated July 25, 2016

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