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Support Article

Word-wrap does not work in Rich Text Editor

SA-44705

Summary



Word-wrap does not work in Rich Text Editor (RTE), and instead adds a horizontal scroll bar. This issue occurs only in Internet Explorer browsers, and when a single long line of text is input.

The same issue was found in RTE when in read-only mode, however a hotfix resolves this issue (see: https://pdn.pega.com/support-articles/wordwrap-not-working-read-only-rich-text-editor-control).




Error Messages



Not Applicable.



Steps to Reproduce

  1. Open RTE in Internet Explorer
  2. Add any single, long line of text with no spaces (for example, "wwwwwwwwwwwwwwwwwwwwwwww") or a long URL



Root Cause



A defect in Pegasystems’ code or rules.


Resolution

Apply HFix-37871.



Suggest Edit

Published December 15, 2017 - Updated October 8, 2020

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