Support Article
Work forms render without formatting or styles
SA-50297
Summary
Post upgrade to Pega 7.3.1, the work forms render without formatting or styles.
Error Messages
Steps to Reproduce
- Update from Pega 7.2.2 to Pega 7.3.1
- Create work objects or save the skin rule
Root Cause
A defect in PegasystemsCustom skin. A Skin rule was carried over to Pega 7.3.1. In its Base settings, "Roboto"(with double quotes) was added for 'Base font family' field. In Skin generated Java code, it was displayed as ""Roboto""(with two double quotes).
Resolution
Perform the following local-change:Remove the double quotes manually save the Skin rule.
Published March 8, 2018 - Updated October 8, 2020
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