Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Work forms render without formatting or styles



Post upgrade to Pega 7.3.1, the work forms render without formatting or styles.

Error Messages

Steps to Reproduce

  1. Update from Pega 7.2.2 to Pega 7.3.1
  2. Create work objects or save the skin rule

Root Cause

A defect in PegasystemsCustom skin. A Skin rule was carried over to Pega 7.3.1. In its Base settings, "Roboto"(with double quotes) was added for 'Base font family' field. In Skin generated Java code, it was displayed as ""Roboto""(with two double quotes).


Perform the following local-change:

Remove the double quotes manually save the Skin rule.

Published March 8, 2018 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us