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Support Article

Work forms render without formatting or styles



Post upgrade to Pega 7.3.1, the work forms render without formatting or styles.

Error Messages

Steps to Reproduce

  1. Update from Pega 7.2.2 to Pega 7.3.1
  2. Create work objects or save the skin rule

Root Cause

A defect in PegasystemsCustom skin. A Skin rule was carried over to Pega 7.3.1. In its Base settings, "Roboto"(with double quotes) was added for 'Base font family' field. In Skin generated Java code, it was displayed as ""Roboto""(with two double quotes).


Perform the following local-change:

Remove the double quotes manually save the Skin rule.

Suggest Edit

Published March 8, 2018 - Updated October 8, 2020

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