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Support Article

Work forms render without formatting or styles

SA-50297

Summary



Post upgrade to Pega 7.3.1, the work forms render without formatting or styles.


Error Messages






Steps to Reproduce

  1. Update from Pega 7.2.2 to Pega 7.3.1
  2. Create work objects or save the skin rule


Root Cause



A defect in PegasystemsCustom skin. A Skin rule was carried over to Pega 7.3.1. In its Base settings, "Roboto"(with double quotes) was added for 'Base font family' field. In Skin generated Java code, it was displayed as ""Roboto""(with two double quotes).


Resolution

Perform the following local-change:

Remove the double quotes manually save the Skin rule.


Suggest Edit

Published March 8, 2018 - Updated October 8, 2020

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