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Support Article

Work Object Attachment - Advanced View - double click Issue

SA-2944

Summary



Double-clicking an attachment from the Advanced attachment display will open the wrong attachment.  If you single click, attachments will be opened normally. 

Error Messages



There is no error message.

Steps to Reproduce

1. Add 2 or more attachments to a case.
2. Double click one of the attachments in the 'Advanced' view in an effort to open it.

Root Cause



The root cause of this problem is a defect in Pegasystems’ code/rules: BUG-173865.

Resolution



This issue is resolved by hotfix item: HFix-10256.
 
Suggest Edit

Published January 31, 2016 - Updated October 8, 2020

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