Skip to main content

This content has been archived and is no longer being updated. Links may not function; however, this content may be relevant to outdated versions of the product.

Support Article

Work Status flag does not display when using localized ruleset



Work status flags do not display in the pyWorkAssignmentStatus control when using language packs.

Error Messages

Not Applicable

Steps to Reproduce

  1. Install the Dutch language pack.
  2. Change the operator locale from en_EN to nl_NL. The Flag beside the status disappears.

Root Cause

A defect in Pegasystems’ code.

In the pyWorkAssignmentStatus control, the localised value of pyStstusLabel was checked and the flag appeared when the localized value was New, Open, Pending, or Resolved. The flag disappeared because 'Pending' was translated to 'in afwachting' (Dutch).


Perform the following local-change:

Replace the pyAssignmentStatus control code to:
ClipboardProperty presentProp = tools.getActive();
String Status = "";
String StatusActual = "";
if (presentProp != null) {
ClipboardPage primaryPage = presentProp.getParentPage();
String className = primaryPage.getString(".pxObjClass");
if (className.startsWith("Assign-") || className.startsWith("History-")) {
Status = tools.getLocalizedTextForString("pyStatusLabel",primaryPage.getString("pyAssignmentStatus"));
StatusActual = primaryPage.getProperty("pyAssignmentStatus").toString();
} else {
Status = tools.getLocalizedTextForString("pyStatusLabel",presentProp.getStringValue());
<div style="white-space:nowrap">
<pega:when test='param.IncludeStatusIcon != "false"'>
<pega:when test='isAccessible'>
<pega:when java='<%=StatusActual.startsWith("Open")%>'>
<img style="vertical-align: middle;" src="images/pystatusBlueFlag.gif">
<pega:when java='<%=StatusActual.toUpperCase().indexOf("RESOLVED") >= 0%>'>
<img style="vertical-align: middle;" src="images/pystatusCheckeredFlag.gif">
<pega:when java='<%=StatusActual.equals("New")%>'>
<img style="vertical-align: middle;" src="images/pystatusGreenFlag.gif">
<pega:when java='<%=StatusActual.equals("Completed")%>'>
<img style="vertical-align: middle;" src="images/pystatusCheckeredFlag.gif">
<pega:when java='<%=StatusActual.toUpperCase().indexOf("PENDING") >= 0%>'>
<img style="vertical-align: middle;" src="images/pystatusRedFlag.gif">
<pega:when test='param.IncludeStatusText != "false"'>
<a href= "#"class="ellipsis" style="width:100%;color:black;text-decoration:none" >
<pega:when java='<%=!Status.equals("")%>'>

Separate the source property of the flag (image) and the Status value.

The clipboard value of pyStatusLabel (introduced var StatusActual) sources the Flag and the localized value of that property is the Status.

Published December 9, 2017 - Updated October 8, 2020

Was this useful?

0% found this useful

Have a question? Get answers now.

Visit the Collaboration Center to ask questions, engage in discussions, share ideas, and help others.

Did you find this content helpful?

Want to help us improve this content?

We'd prefer it if you saw us at our best.

Pega Community has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice
Contact us