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Support Article

WorkBasket disappears on multiple clicks on checkboxes



The Workbasket and the Bundle Summary disappear on multiple clicks on checkbox. The issue is observed on IE9 browser.

Error Messages

Not Applicable

Steps to Reproduce

1. Log in to the application.
2. Select "Offer Negotiation" for a particular user.
3. Check and uncheck the checkboxes multiple times. Workbasket disappears.  

Root Cause

The non-auto generated control are used which have API calls. These API calls are asynchronous in nature, due to which the reported issue occurs. 


This issue is resolved by HFix-23022.
In this HFix, the validation code is verified at server side after request is received. The request is processed only after validation. The activities, InternalManageBasketContent and InternalManageBasketAdd are updated to add the record only when the offer page is populated correctly.

Published July 28, 2015 - Updated October 8, 2020

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