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Support Article

Workbasket selection not cleared in MyGroup section



Once a workbasket is selected from the drop down, a pop-up containing the workbasket detail appears.

However the drop down holds on to the value selected and does not default to "Select..".
Hence if user accidentally closes the pop-up, and wants to select the same workbasket again from the drop down, user is forced to first select another work basket,then click on the workbasket you want to see.

Error Messages

Not Applicable.

Steps to Reproduce

1. Include "MyGroup" section in your portal
2. Choose any workbasket from the drop down. Pop-up containing the workbasket details is opened.
3. Close the pop-up.
4. Now try to open the details of the same workbasket.

User is unnecessarily forced to select another workbasket before you can come back to your original selection.


Root Cause

In WorkBasketGadget Pega needs to reset the selectedIndex to 0 after calling showWorkBasket(this.value); function.


This issue is scheduled to be resolved in Pega 7.2.1.


Published March 12, 2016 - Updated October 8, 2020

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