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Support Article

Workbasket selection not cleared in MyGroup section of portal

SA-21099

Summary



Once a workbasket is selected from the drop down , a pop-up containing the workbasket detail appears. However the drop down holds on to the value selected and does not default to "Select..". Hence if you accidentally close the pop-up, and want to select the same workbasket again from the drop down, user is forced to  first select another work basket, then click on the workbasket you want to see.



Error Messages



Not Applicable 

Steps to Reproduce



1. Include "MyGroup" section in your portal
2. Choose any workbasket from the drop down. Pop-up containing the workbasket details is opened.
3. Close the pop-up.
4. Now try to open the details of the same workbasket.

You are unnecessarily forced to select another workbasket before you can make your selection.

Root Cause



In WorkBasketGadget Pega needs to reset the selectedIndex to 0 after calling showWorkBasket(this.value); function.

Resolution



Apply HFix-26606

Published March 18, 2016 - Updated October 8, 2020

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